Generally we suggest booking your coach a month in advance of the travel date. However, this depends on availability. The sooner you book the better.
Can I make a reservation over the phone?
Yes. We have customer agents available in every market we serve to assist in booking a coach. Call 732-776-6001 to connect with a sales agent.
When do I have to pay?
The contract number is located on the top of your contract that we e-mail you. This assists us in quickly identifying your trip should you have any questions or changes
What confirmation do I get for my reservation?
A deposit is due within two weeks of receiving a quote. Payment in full is due two weeks prior to trip date.
What is my contract number?
The contract number is located on the top of your contract that we e-mail you. This assists us in quickly identifying your trip should you have any questions or changes.
Can I change my booking?
Yes. You can change your booking by contacting a sales agent or using our online reservation system. Note that changes could alter the price of the trip.
Can I cancel my booking?
All payments will be refunded less a service charge of $150.00 on cancellations made more than (2) two weeks prior to the scheduled date of departure. There will be a 50% cancellation fee per bus if the group cancels less than (2) two weeks prior to the scheduled date of departure. If cancelled within 24 hours of departure the customer is subject to full charge.
How to book a coach for my group?
Here's a shorter version of the instructions:
Plan an itinerary with dates, times, and locations for your trip.
Contact us by phone, email, or online to check availability and get a quote.
We'll send a written quote; review it and request any changes within two weeks.
Secure your booking by paying the deposit within two weeks of the quote.
We'll send a contract once we receive the deposit.
Pay the remaining balance two weeks before the trip to maintain your reservation.
What form of payment do you accept?
We accept all major credit cards, checks, money orders and wire transfers to pay for charter bookings.
